Correction Clock-in

Home > Clock-in Mode > Correction Clock-in

Administrators can tap Correction Clock-in on the Home page in Clock-in Mode to enter the Correction Clock-in page. When an administrator should have clocked in but was unable to complete the clock-in for certain reasons, a correction clock-in application can be submitted. Correction clock-in records must be reviewed and approved by the Reviewer before they are officially included in the clock-in records.

This process ensures the accuracy and fairness of clock-in records and also helps prevent unnecessary omissions or discrepancies.

If the administrator does not see this feature, it means the administrator has disabled this feature.

Add Correction Clock-in

Home > Clock-in Mode > Correction Clock-in > Correction Clock-in

Administrators can tap Correction Clock-in on the Home page in Clock-in Mode, then tap Correction Clock-in at the bottom of the screen to enter the correction clock-in application page. Administrators can fill in the following information and submit the correction clock-in after completion.

Required Information Description

  1. Correction Clock-in Reason

    • Describe the reason why the clock-in could not be completed, such as forgetting to clock in, not bringing the phone, phone battery depletion, operational error, or other special situations.

  2. Status

    • Select the clock-in status:

      • Start Work
      • End Work

  3. Clock-in Date

    • Correction clock-in can be applied for past dates.
    • Future dates cannot be used for correction clock-in.

  4. Shift Time

    • Select the shift period (if available).

      • If a shift is selected, the correction clock-in location will automatically be set to the default checkpoint of that shift.
      • If no shift is selected, the checkpoint cannot be selected.

  5. Clock-in Time

    • Enter the time that should originally have been used for clock-in.

  6. Upload Photo

    • Administrators can choose to take a photo in real time or upload an existing photo from the album. Please also attach supporting clock-in evidence for reviewer verification, such as:

      • A company clock photo showing the administrator’s arrival date and time
      • A photo of the clock-in machine at the company entrance
      • An office environment photo showing the administrator’s workspace

    • These supporting documents will help accelerate the review process and ensure the accuracy of clock-in records.

    • Notice! Uploaded attachments must not exceed 25 MB. Before using this feature, the organization creator must subscribe to the Premium Storage Space plan to enable cloud storage for uploading attachment files.

Since correction clock-in is a supplementary record, the system will not include the original checkpoint-related data.

Submission and Review Process

  • After completing the form, tap Submit Correction Clock-in for Review.
  • The system will notify the reviewer to conduct the review.
  • The Reviewer will receive a push notification. After approval, the correction clock-in record will officially take effect.

Notice: Correction clock-in is limited to reasonable situations. Please fill in the application information truthfully to avoid affecting the review result.

Correction Clock-in Records

Home > Management Mode > Clock-in Records > Correction Clock-in Records

Administrators can tap Clock-in Records on the Home page in Management Mode, then select Correction Clock-in Records to enter the correction clock-in records page. Administrators can query correction clock-in records that have already been approved here.

Enable Correction Clock-in

Home > Management Mode > Organization > My Organization > Correction Clock-in Feature

Administrators can tap Organization on the Home page in Management Mode, then select My Organization to enter the My Organization page.

  • Enable: Employees can apply for correction clock-in online.
  • Disable: Employees cannot apply for correction clock-in online.

Limit Correction Clock-in Attempts

Home > Management Mode > Organization > My Organization > Limit Correction Clock-in Attempts

Administrators can tap Organization on the Home page in Management Mode, then select My Organization to enter the My Organization page.

  • Enable: Employee correction clock-in attempts are limited. Once the limit is exceeded, correction clock-in cannot continue to be used.
  • Disable: Employee correction clock-in attempts are not limited.

The following is a detailed explanation of correction clock-in attempt calculation and restoration:

  1. Correction Clock-in Attempt Calculation

    • Regardless of whether the correction clock-in application is approved, each submission will be counted toward the correction clock-in attempt total.
    • Correction clock-in attempts reflect the number of submitted applications rather than the number of approved applications.

  2. Correction Clock-in Not Approved

    • When a correction clock-in application is not approved, the system will automatically restore the attempt counted for that application.
    • This design prevents unsuccessful applications from affecting the user’s correction clock-in attempt quota.

Notes

  • Correction clock-in attempts are records of user application behavior and are used to restrict excessive or unreasonable applications.
  • If correction clock-in applications are rejected multiple times, it is recommended to review whether the application reasons comply with regulations and communicate with the reviewer.

Reset Correction Clock-in Attempts

Home > Management Mode > Organization > My Organization > Limit Correction Clock-in Attempts > Reset

Administrators can tap Organization on the Home page in Management Mode, then select My Organization to enter the My Organization page. When administrators tap reset correction clock-in attempts, all personnel correction clock-in usage attempts will be set to 12.

Correction Clock-in Reviewer

Home > Management Mode > Personnel > Personal Information > Any Employee > Correction Clock-in Reviewer

Administrators can tap Personnel on the Home page in Management Mode, then select Personal Information, and then tap Any Employee to enter the personal information editing page. After employees submit correction clock-in applications, they will wait for approval from the designated reviewer. The reviewer must be the creator, the highest-level administrator, or an administrator in the same group as the employee.

No. Candidate Reviewer
1 Creator
2 Highest-Level Administrator
3 Administrator in the Same Group

Notice: Currently, only one reviewer can be assigned.

Remaining Correction Clock-in Attempts

Home > Management Mode > Personnel > Personal Information > Any Employee > Correction Clock-in Reviewer > Remaining Correction Clock-in Attempts

Administrators can tap Personnel on the Home page in Management Mode, then select Personal Information, and then tap Any Employee to enter the personal information editing page. This section displays the employee’s current remaining correction clock-in attempts. The default is 12 attempts and can be adjusted. When employees apply for correction clock-in, one attempt will be deducted first. If not approved, the attempt will be restored.

Notice! Reviewers should always pay attention to employee correction clock-in applications to ensure timely review and confirm the accuracy of attempt deduction or restoration. Avoid unnecessary misunderstandings between employees and the personnel department caused by attempts being deducted before review completion.

Adjust Correction Clock-in Attempts

Home > Management Mode > Personnel > Personal Information > Any Employee > Correction Clock-in Reviewer > Remaining Correction Clock-in Attempts

Administrators can tap Personnel on the Home page in Management Mode, then select Personal Information, and then tap Any Employee to enter the personal information editing page. This section displays the employee’s current remaining correction clock-in attempts. The default is 12 attempts and can be adjusted. When employees apply for correction clock-in, one attempt will be deducted first. If not approved, the attempt will be restored.

Notice! Reviewers should always pay attention to employee correction clock-in applications to ensure timely review and confirm the accuracy of attempt deduction or restoration. Avoid unnecessary misunderstandings between employees and the personnel department caused by attempts being deducted before review completion.

Correction Clock-in Records

Home > Management Mode > Clock-in Records and Management > Correction Clock-in Records

Administrators can tap Clock-in Records and Management on the Home page in Management Mode, then select Correction Clock-in Records to enter the correction clock-in records page. Administrators can query correction clock-in records that have already been approved here.

Correction Clock-in Review

Home > Management Mode > Top Right Notification > Any Correction Clock-in Record

Administrators can tap Top Right Notification on the Home page in Management Mode, then select Any Correction Clock-in Record to enter the correction clock-in review page.

If employees submit correction clock-in applications, the creator, the highest-level administrator, or the employee’s correction clock-in reviewer can perform the correction clock-in review action.

Delete Correction Clock-in Record Instructions

The method for deleting correction clock-in records is the same as deleting clock-in records. Approved correction clock-in records will automatically be converted into official clock-in records. Therefore, they should be treated as regular clock-in records during deletion operations.

Please note the following:

  • Correction clock-in records cannot be modified directly: Once submitted and approved, correction clock-in records become official records and cannot be edited.
  • Delete and reapply correction clock-in: If a correction clock-in record contains errors, the original record must first be deleted before submitting a new correction clock-in application.

Ensure that relevant data is verified before deleting or reapplying correction clock-in to avoid time record errors caused by repeated operations or accidental deletion.

General Users Delete Correction Clock-in Records

Home > Clock-in Mode > All Clock-in Records > Select Correction Clock-in Record > Delete

Administrators can tap All Clock-in Records on the Home page in Clock-in Mode to enter the all clock-in records page. General users can follow the steps below to delete correction clock-in records:

  1. Enter Clock-in Mode Open the system and select Clock-in Mode.

  2. Query All Clock-in Records In Clock-in Mode, tap All Clock-in Records to enter the record management interface.

  3. Select Correction Clock-in Record Browse the record list and locate the Correction Clock-in Record to be deleted.

  4. Execute Deletion Tap the Delete button next to the correction clock-in record and confirm the deletion action.

Notes

  • Deletion cannot be restored: Deleted correction clock-in records will be permanently removed. Please operate carefully.
  • Reapply correction clock-in after confirmation: If deletion is incorrect, a new correction clock-in application must be submitted again to maintain complete clock-in records.
  • If employees submit correction clock-in applications and the record is deleted by administrators or employees before the reviewer completes the review, it may cause notification errors or abnormal situations for the correction clock-in reviewer.

Clearly recording operation procedures and regularly checking clock-in records can effectively reduce the risk of operational errors.

Administrators Delete Correction Clock-in Records

Home > Management Mode > Clock-in Records and Management > All Clock-in Records > Any Employee > Select Correction Clock-in Record > Delete

Administrators can tap Clock-in Records and Management on the Home page in Management Mode, then select All Clock-in Records, and then tap Any Employee to enter the employee’s personal clock-in records page. Administrators can delete employee correction clock-in records through the following steps:

  1. Enter Management Mode Open the system and select Management Mode.

  2. Go to Clock-in Records and Management In the management interface, tap Clock-in Records and Management to enter the record management module.

  3. Query Personal Clock-in Records On the Personal Clock-in Records page, select the Personnel to be operated on.

  4. Select Correction Clock-in Record From the personnel’s clock-in record list, locate the Correction Clock-in Record to be deleted.

  5. Execute Deletion Tap the Delete button next to the correction clock-in record and confirm the deletion action.

Notes

  • Deletion cannot be restored: Correction clock-in records deleted by administrators will be permanently removed. Please execute operations carefully.
  • Notify related users: To avoid misunderstandings, it is recommended to confirm with related personnel before deleting correction clock-in records.

As an administrator, operations should be transparent and necessary records should be preserved to avoid affecting data integrity due to accidental deletion or insufficient communication.

Push Notification Recipients for Correction Clock-in Applications

When Applying

When users submit correction clock-in applications, the system will automatically send push notifications of the application information to the correction clock-in reviewer.

No. Push Notification Recipient
1 Correction Clock-in Reviewer

The correction clock-in reviewer is configured in personal information.

When Approved

When correction clock-in applications are approved, the system will automatically send push notifications of the approval information to the creator, the highest-level administrator, and the correction clock-in reviewer.

No. Push Notification Recipient
1 Creator
2 Highest-Level Administrator
3 Correction Clock-in Reviewer

Frequently Asked Questions and Answers

Q1: Are correction clock-in attempts recalculated monthly?

A: The default number of correction clock-in attempts is 12. Currently, they are not recalculated monthly. Administrators can tap Organization on the Home page in Management Mode, then select My Organization, enter the My Organization page, and tap reset correction clock-in attempts. After resetting correction clock-in attempts, all personnel correction clock-in usage attempts will be set to 12.

Q2: Are correction clock-in attempts recalculated annually?

A: The default number of correction clock-in attempts is 12. Currently, they are not recalculated annually. Administrators can tap Organization on the Home page in Management Mode, then select My Organization, enter the My Organization page, and tap reset correction clock-in attempts. After resetting correction clock-in attempts, all personnel correction clock-in usage attempts will be set to 12.

Q3: What is the “Correction Clock-in” feature? Why do administrators need to use this feature?

A: The Correction Clock-in feature allows administrators to apply for supplemental clock-in records when normal clock-in cannot be completed for certain reasons. This feature is very important because it ensures that even if omissions occur, administrators’ working hours can still be completely recorded, maintaining the accuracy and fairness of clock-in records. Administrators who forget to bring their phones, experience phone battery depletion, or encounter other special situations can apply through this feature.

Q4: How do I apply for correction clock-in? What information must be filled in during application?

A: To apply for correction clock-in, go to the Correction Clock-in page from the Home page in Clock-in Mode, then tap the Correction Clock-in button. Required information includes correction clock-in reason (such as forgetting to clock in, not bringing the phone, etc.), clock-in status (start work or end work), clock-in date (only past dates can be selected), and clock-in time (enter the original intended clock-in time). In addition, shift periods (if available) can be selected and related photos can be uploaded as supporting evidence to accelerate the review process.

Q5: What is the review process for correction clock-in applications? Who will receive notifications?

A: After submitting a correction clock-in application, the system will automatically notify the designated Correction Clock-in Reviewer to conduct the review. The reviewer will receive a push notification. Only after approval by the reviewer will the correction clock-in record officially take effect and be included in the clock-in records. When the application is approved, the system will also notify the creator and the highest-level administrator in addition to the reviewer.

Q6: How can I check the status of correction clock-in records? What do different symbols represent?

A: Administrators can enter the Correction Clock-in page from the Home page in Clock-in Mode, then tap Any Correction Clock-in Record to view its status. Symbols displayed beside the record indicate: a funnel symbol means the correction clock-in application is waiting for review. A check mark symbol means the correction clock-in application has been approved and officially included. A cross symbol means the reviewer did not approve the correction clock-in application.

Q7: What are the functions of “Enable Correction Clock-in” and “Limit Correction Clock-in Attempts”? Where can they be configured?

A: The Enable Correction Clock-in feature determines whether employees can apply for correction clock-in online. It can be configured on the Organization > My Organization page in Management Mode. The Limit Correction Clock-in Attempts feature can restrict the number of correction clock-in applications employees can submit. It can also be configured on the Organization > My Organization page in Management Mode. When this feature is enabled, each submitted application will be counted toward attempts even if not approved. If not approved, counted attempts will be automatically restored.

Q8: Who can be assigned as a correction clock-in reviewer? How many reviewers can be assigned to one employee?

A: Correction clock-in reviewers can be assigned as the creator, the highest-level administrator, or an administrator in the same group as the employee. Currently, only one correction clock-in reviewer can be assigned for each employee.

Q9: How are correction clock-in attempts calculated and restored? What is the impact of resetting correction clock-in attempts?

A: Each submitted correction clock-in application (regardless of approval status) will be counted toward correction clock-in attempts. If the application is not approved, counted attempts will be automatically restored. The default number of correction clock-in attempts is 12 and can be adjusted on the employee personal information page. Tapping reset correction clock-in attempts on the Organization > My Organization page in Management Mode will reset all personnel correction clock-in usage attempts to 12.

Q10: How can correction clock-in records be deleted? Can they be modified or restored after deletion?

A: Approved correction clock-in records will automatically be converted into official clock-in records. The deletion method is the same as regular clock-in records. General users can find and delete them in All Clock-in Records in Clock-in Mode. Administrators can find and delete them in All Clock-in Records under Clock-in Records and Management in Management Mode. Please note that correction clock-in records cannot be modified directly once submitted and approved. Deleted correction clock-in records will be permanently removed and cannot be restored. If records contain errors, delete the original record and submit a new correction clock-in application. Deleting applications before reviewer approval may cause notification abnormalities.

Q11: I cannot see Correction Clock-in?

A: If employees cannot see Correction Clock-in in Clock-in Mode, the most likely reason is that the organization administrator has not enabled the correction clock-in feature for employees. Administrators can enable correction clock-in for employees at:

Home > Management Mode > Organization > My Organization > Correction Clock-in Feature

Q12: How can correction clock-in attempts be increased?

A: Only administrators can increase employees’ correction clock-in attempts. Please contact the administrator to increase attempts. Administrators can tap Personnel on the Home page in Management Mode, then select Personal Information, and then tap Any Employee to enter the personal information editing page. Remaining correction clock-in attempts are displayed there and can be increased.

Q13: What should I do if employees delete applications before administrator review?

A: If employees delete submitted application records before administrator review, there will be no record of that application in the backend. Employees must resubmit the application before it can be reviewed again.

Q14: Can newly joined employees correct clock-in for yesterday?

A: Newly joined employees have their employment date set as their joining date. Correction clock-in cannot be applied for dates before the employment date. However, if the employment date has already been adjusted to the employee’s actual joining date, newly joined employees can directly correct clock-in records for past dates after the employment date. If the employment date has not yet been modified, go to Personnel in Management Mode, then select personal information, and update the employee’s employment date before performing correction clock-in operations.

Q15: If I forgot to take a photo during clock-in, how can I add the clock-in photo afterward?

A: If employees want to add photos after clock-in, they can delete the original clock-in record first, then perform correction clock-in and upload the photo at the same time. Another method is to enter the My Uploads page and upload correction clock-in photos directly.

Q16: Can more than two correction clock-in applications exist at the same time?

A: SwipePoint does not allow more than two correction clock-in applications with the same time. After submitting the first application, if another application with the same time is submitted again, SwipePoint will display the message “Duplicate record. This time has already been correction clocked in.” If employees want to resubmit correction clock-in applications, please delete the original correction clock-in application first and then submit again.

This manual strives for accuracy and completeness, but we do not assume any liability for errors, omissions, or updates. The content may be modified at any time without prior notice. We are not responsible for any damages arising from the use of this manual or downloading its contents, including but not limited to system failures, data loss, or infringement of rights. Users assume full responsibility and risk.