Login

SwipePoint works on most phones, tablets, and computers. Feel free to download and install it for free. SwipePoint has partnered with Google/Apple, so you don’t need to register an account in advance. After installing SwipePoint, simply use your own Apple or Google account to log in directly.

No. Login Account
1 Apple Account
2 Google Account

Apple Phones, Tablets, Computers

If you’re using an Apple iPhone, iPad, or Mac, we recommend logging in to SwipePoint with your Apple account first.

Android Phones, Tablets

If you’re using an Android phone or tablet, we recommend logging in to SwipePoint with your Google account first.

Other Login Methods

In earlier versions, SwipePoint supported login via mobile number verification. After entering a mobile number, the system sent a 6-digit verification code; entering that code completed the login. This method has now been fully replaced by Apple or Google account login, and login via mobile number verification has been discontinued.

If you are an administrator who previously registered with a mobile number, please switch to logging in with an Apple or Google account. Since SwipePoint uses cloud services, SMS verification may not reliably reach all regions. We strongly recommend using an Apple or Google account to ensure a more stable login experience.

Unable to Log In

If you cannot log in to SwipePoint and need to completely delete and reinstall the app, follow these steps:

  1. Confirm that the Google/Apple account you’re using is the same one you used when you registered for SwipePoint.

  2. Check whether your Google/Apple password is correct.

  3. Make sure SwipePoint is the latest version; if not, please update.

  4. Try restarting your device.

  5. Completely delete SwipePoint, then reinstall:

    • iOS complete removal steps:

      1. Press and hold the SwipePoint app icon until options appear.
      2. Tap Remove App, then choose Delete App.
      3. Go to Settings > General > iPhone Storage, find SwipePoint, tap it, and select Delete App to ensure all data is removed.

    • Android complete removal steps:

      1. Go to Settings > Apps > SwipePoint.
      2. Tap Uninstall.
      3. Go to Settings > Storage > Apps, find SwipePoint and clear cache and data to ensure all data is removed.

  6. Install and log in to SwipePoint on another phone, tablet, or computer. If you can log in successfully on a different device, the issue may be with the original device.

If you still cannot log in after trying the above, please contact us for assistance.

Forgot Login Account or Password

If a user (employee) or administrator has forgotten their Google/Apple login information, follow the steps below to recover the account and password:

Forgot Password

If a user (employee) or administrator has forgotten the password, click the link below for the corresponding Google/Apple account to reset the password.

Forgot Account

If a user (employee) or administrator has forgotten which account they used to log in, please contact the organization creator or the top administrator. In Management Mode, they can look up which Google/Apple account the user (employee) originally used to log in to SwipePoint.

Delete Account

If you decide to stop using the SwipePoint App and wish to delete your account record, please follow these steps:

  1. Delete organizations you created Please delete all organizations that you personally created.

  2. Leave organizations you joined Enter each organization you have joined and notify the top administrator to set you as resigned. The top administrator must go to Management Mode → Personnel → Profile, then click Official Resignation at the bottom of the page to remove access and deactivate the account.

  3. Delete account After completing the above steps, return to the SwipePoint App Welcome Screen, and tap Delete Account at the bottom to permanently delete your SwipePoint account.

Important Notes

  1. Irreversibility Account deletion is irreversible. Once deleted, your account and all related data will be permanently removed. The SwipePoint team cannot restore deleted accounts.

  2. Self-deletion For information security and personal privacy protection, account deletion must be performed and verified by you personally. The SwipePoint team cannot delete an account on behalf of a user.

  • In compliance with the Personal Data Protection Act and related privacy regulations, the SwipePoint App will delete accounts and personal data only based on explicit user actions.
  • Before deleting the account, the user must ensure that records and data involving third parties (such as organizations, companies, colleagues) have been removed or authorized for processing, to avoid disputes over data access, work records, or legal responsibility.
  • By deleting the account, you agree to relinquish all remaining account data, settings, usage records, and service entitlements in the SwipePoint App.
  • The SwipePoint team reserves the right to retain specific data (such as payment records, tax data, and transaction receipts) as required by law, and will store such data only for the statutory retention period, after which it will be deleted.

FAQ

Q1: Can I use a Google account to log in to SwipePoint on an iPhone?

A: Yes, absolutely. You can use a Google account to log in to SwipePoint on an iPhone. Reminder: users often forget which account type they used. Please be sure to remember whether you logged in with an Apple or Google account.

Q2: Can I use an Apple account to log in to SwipePoint on an Android phone?

A: Yes, absolutely. You can use an Apple account to log in to SwipePoint on an Android phone. Reminder: users often forget which account type they used. Please be sure to remember whether you logged in with an Apple or Google account.

Q3: Can I use the same email address to sign in?

A: Yes, absolutely. You can sign in to SwipePoint using Apple/Google accounts that share the same email address. SwipePoint has partnered with Apple/Google so you don’t need to create a separate account—just log in with your Apple/Google account.

Q4: Can I clock in without an account?

A: You must first log in to SwipePoint with an Apple/Google account and join an organization before you can begin clocking in.

Q5: Do I need an email address to apply?

A: No. You don’t need an email address during sign-up. SwipePoint has partnered with Apple/Google—please log in with your Apple/Google account; no additional email address is required.

Q6: What login methods does SwipePoint support?

A: SwipePoint currently supports logging in with an Apple account or a Google account. In the past, mobile number verification was supported, but that method has been discontinued. We strongly recommend using an Apple or Google account for a more stable experience.

A: Yes. You can use a Google account on an iPhone, and conversely, you can use an Apple account on an Android phone. The important thing is to remember which account type you actually used to avoid forgetting it.

Q8: Do I need to register a separate SwipePoint account to use the app?

A: No. SwipePoint has partnered with Apple and Google, so you don’t need to register a separate account. Simply log in with your Apple or Google account—even if both accounts use the same email address.

Q9: What should I do if I can’t log in to SwipePoint?

A: First confirm that the Apple or Google account you’re using is the same one you used when registering, and check that the password is correct. Also ensure SwipePoint is up to date, and try restarting your device. If the issue persists, try completely deleting and reinstalling SwipePoint. If you still can’t log in, try logging in on another device to determine whether the issue is device-specific. If none of these steps work, please contact SwipePoint support for assistance.

Q10: What if I forgot the password for the Google or Apple account I use to log in to SwipePoint?

A: If you forgot your password, click the Google Account Recovery or Apple Account Recovery link according to your account type to reset your password. These links will guide you through the platform’s password recovery process.

Q11: What if I forgot which Apple or Google account I used to log in to SwipePoint?

A: If you forgot which Apple or Google account you used, please contact your organization creator or top administrator. In Management Mode, they can check which Apple or Google account was originally used to log in to SwipePoint.

Q12: Can I clock in without logging in?

A: No. You must log in to SwipePoint using an Apple or Google account and join an organization before you can clock in.

Q13: What are the steps to completely remove the SwipePoint app?

A: On iOS: press and hold the app icon and choose Remove App and Delete App, then go to Settings > General > iPhone Storage, find SwipePoint, and Delete App again to ensure complete removal. On Android: go to Settings > Apps > SwipePoint to Uninstall, then go to Settings > Storage > Apps, find SwipePoint and clear cache and data.

This manual strives for accuracy and completeness, but we do not assume any liability for errors, omissions, or updates. The content may be modified at any time without prior notice. We are not responsible for any damages arising from the use of this manual or downloading its contents, including but not limited to system failures, data loss, or infringement of rights. Users assume full responsibility and risk.